MMH Consulting
MMH ConsultingOperating system

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Documents

Open a document to view its company and file actions. Upload documents on the company.

Choose a thread.

Contacts

Company record

Edit company record

These merge into generated NDAs and quotes. A field left empty stays a blank line on the document.

Opportunities

System History

    Your open tasks · Dates and times in SAST

    Needs me

    Lead essentials

    Company, contact, and a mobile or email are enough to save. Everything else can follow.

    More details
    Recommended owner appears once the score is ready. ?

    Company

    Person

    Edit overview
    Staff confirmations

    Tick only what you have checked yourself. A website address is not a working website and a job title is not a decision maker.

    Milestones

    Assign task

    System History

      RFI requests and responses

      LeadResponsibleSent (SAST)Days waitingStatusPublic form
      CompanyURLRequested byAtStatus

      Latest Sage invoices

      Sage customers

      Outlook

      Meetings write to MMH Team.

      Connect Outlook
      Notifications

      Staff alerts go to the ntfy destination configured on the box as MMH_NTFY_URL. The destination is never shown here and never leaves the box. A notification carries the company, the lead id and source, the stated need, the owner and the OS link — never a reason, a note or a contact detail.

      Sent on: a new lead, an RFI sent, an RFI returned, and a lead turning Hot.

      Industries and Lost reasons

      One entry per line. Remove a line to delete it, or leave a list empty. Other is always available. Existing company values are preserved.

      Lead scoring

      Five scoring groups total 10: Need 3, Urgency 2, Readiness 2, Quality 2 and Credibility 1. Adjust group weights while keeping the total at 10. Staff confirmations and returned RFI information establish readiness.

      Bands

      Display bands are fixed: Unscored 0 (grey), Low 1–4, Mid 5–7, Hot 8–10. Scores stay on a 0–10 scale. Hot: Mandy, two business hours. Mid: Anzelle, one business day. Low: Anzelle, two business days.

      Saving rescores every open lead. Signed, Complete and Lost keep the score they were decided on, and a score recorded under an older version stays as it is until that lead is next recalculated.

      Price book

      All staff can read the Price Book. Admin and Owner seats can add or edit rows. Supplied Sage items start without prices. A price is fixed or a “from” starting price; leave the amount blank when it is still to be confirmed. Amounts are in Rand. VAT codes are recorded against the line and carried to the export; no VAT amount is calculated here.

      CodeNameCategoryUnitPriceVATActiveEdit
      NDA template

      DOCX placeholders: {{legal_name}}, {{trading_name}}, {{registration}}, {{registered_address}}, {{contact_name}}, {{date}}. Replacement affects future drafts only.

      Meta
      Info mailbox

      Leads received in the selected month, grouped by current owner. First response uses Low/Unscored two business days, Mid one business day and Hot two business hours, 08:00–17:00 SAST weekdays; an earlier client deadline wins; automated scoring and client RFI entries never count as a response. Dates and times in SAST.

      Download CSV

      Quotes drafted in the OS · commercial paper, not Sage records · Dates in SAST

      Download issued CSV Download issued ZIP

      Issue for Sage exports carry the quotes marked Issued for Sage or Posted to Sage in this month: quote number, company, contact, amount, VAT code, date and status. The ZIP adds the generated quote paper. The OS never posts to Sage and never marks a quote paid.

      QuoteCompanyContactAmountVATIssuedStatus

      Lines

      Choose Price Book lines

      Status

      Posted to Sage records the document number a staff member typed. The OS does not call Sage, and it never marks a quote paid.

      Quote paper

      Missing details are left blank on the page; generating is never blocked. Send quote to sign emails the linked contact a KSIGN signing link, the same as the Vault.

      Seats

      Set a password to enable a seat. Reset authenticator requires enrollment at the next login. Revoke clears the password and authenticator secret.

      EmailRoleStatusActions